Pick something you'll remember — at least 8 characters.
This is the person who will wear the SOS Responder Assistant. Everything saves as you go — you can stop and come back any time.
This is the language the monitoring dispatcher will speak. It's separate from your device's own spoken language, which is set from the Device tab.
Text alerts require a cell number.
Your home address is your permanent one. The active address is where emergency services are sent right now — it only changes through a scheduled stay, and always returns to home when the stay ends.
We'll switch your monitoring address at the start time, then switch it back to your home address automatically at the end time. You and your emergency contacts get an email at each step.
Leave "Until" blank if you don't know the return date — you can switch back any time.
Tap a date for details.
Add as many as you like — they're called top to bottom.
Use the arrows to set the order in which contacts are called.
Each address can have up to 5 contacts — contacts set to All addresses count toward every address.
Text alerts require a cell number.
Places requires Caregiver App access.
Shared with the monitoring center so dispatchers and responders know your medical situation. All optional — add what applies.
Add each medication allergy you have.
Add each medical condition that applies.
Add each medication, with dosage or where it's kept.
Print your Medical ID and keep it somewhere responders will look — on the fridge, in a kitchen drawer, or with your wallet.
Your QR code never changes — print it once and it keeps working. Turning access off only stops the link from opening; turning it back on uses the same code.
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Always On keeps every feature active, including locating the device from the Caregiver App. Standby turns off app features to make the battery last about three times longer. The emergency button works the same in both modes.
The Caregiver App lets you and anyone you choose see the device's location and battery level from a phone. Requires Always On mode.
Places lets you set safe zones — like home or the neighborhood — and alerts your chosen contacts if the device leaves or enters them. Requires Always On mode and Caregiver App access.
Caregiver App and Places require "Always On" device mode.
These are sent straight to the device and may take a few minutes to apply.
Makes the device beep so you can find it nearby.
This is the language the device itself speaks out loud — not your dispatcher language above.
Turning this off means only a manual SOS press will call for help.
You've been inactive for a while. For your security we'll sign you out in about 2 minutes and save any changes first, unless you tap below.